1v1 Pricing Showdown
ServiceTitan vs Workiz
Side-by-side pricing breakdown for Field Service Management Software decision-makers
Prices in USD, verified from the United States. Regional pricing may vary.
When choosing between ServiceTitan and Workiz for your field service management software stack, the right answer depends on three things: your budget, the specific features you actually use day-to-day, and your tolerance for renewal-price increases. Below we lay out the prices each vendor advertises today (verified against their live pricing pages), the plan limits that decide whether they'll fit your team, and the features that differ between them.
ServiceTitan starts at custom pricing; Workiz starts at $65/mo. The cheaper headline price isn't always the cheaper total cost — renewal pricing, per-user fees, and overage charges can shift the math. Use the plan-by-plan tables below to model your actual spend.
Feature Comparison
| Feature | | |
|---|---|---|
| ipo 2024 ttan public company | ServiceTitan IPO 2024 (TTAN) — public company category leader with $6B+ market cap | — |
| trade service category leader | Category leader for HVAC + plumbing + electrical trade services | — |
| per technician pricing model | Pricing based on per-technician count | — |
| drag drop dispatch | Intuitive dispatch system | — |
| call recording analytics | The Works tier — AI-analyzed customer service calls | — |
| marketing campaign revenue tracking | The Works tier — campaigns tied to revenue attribution | — |
| customizable automated checklists | Mobile field workflow | — |
| closing rates team metrics | Advanced reporting | — |
| gps tracking | Customer experience + dispatch | — |
| customer experience tools | Estimates + reminders + GPS tracking | — |
| customizable memberships | The Works — HVAC seasonal maintenance agreements | — |
| commission tracking | The Works only | — |
| advanced reporting | The Works | — |
| payroll management | Essentials+ | — |
| mobile estimates | Essentials+ | — |
| 15 percent revenue increase claim | Vendor-advertised average yearly revenue increase | — |
| commercial trades focus | Commercial + residential trade services (not landscaping/cleaning) | — |
| caller id integration unique | — | UNIQUE — integrated caller ID automatically creates jobs + customer records from incoming calls |
| on demand services focus | — | Category leader for on-demand services (locksmith + appliance repair + garage door + emergency plumbing) |
| voice based workflow | — | Voice-driven job creation + AI |
| workiz connect pay per lead | — | Lead marketplace for additional customer acquisition |
| scheduling dispatching | — | All plans |
| invoicing | — | All plans |
| customer management | — | All plans |
| mobile app for technicians | — | All plans |
| recurring jobs | — | Recurring service management |
| payment processing | — | Integrated payments |
| website blocked audit | — | workiz.com/pricing returned 404 in audit — verify current URL |
| industry estimates only | — | Specific rates not displayed publicly |
| independent vendor | — | Not PE-owned like Housecall Pro (Vista Equity) |
| israel us operations | — | Founded Israel with US expansion |
Affiliate links — you pay the same price
Dive Deeper
About the field service management software category
Field Service Management Software in 2026 spans transparent SMB pricing (Housecall Pro, Jobber, Workiz) to opaque enterprise custom-quote (ServiceTitan, FieldEdge). Published rates: Housecall Pro Basic $59/month annual ($79 monthly, 1 user), Essentials $149/month annual ($189 monthly, 5 users), MAX $299/month annual ($329 monthly, 8 users + $35/additional user). Industry estimates: Jobber Core ~$39/month (1 user), Connect ~$169/month (5 users), Grow ~$349/month (15 users), Plus custom for larger teams. Workiz Lite ~$65/month, Standard ~$175/month, Ultimate ~$225/month (industry estimates). Custom-quote only: ServiceTitan (per-technician pricing with Starter + Essentials + The Works tiers, industry estimates $200-400/technician/month = $50,000-500,000+/year for 20-200 technician businesses), FieldEdge (Select + Premier + Elite tiers with 2/4/6 mobile app licenses included, industry estimates $100-300/tech/month). Major category developments 2024-2026: ServiceTitan IPO 2024 (TTAN) — public field service software category leader with $6B+ market cap. Jobber raised Series D 2021 continuing SMB home service focus + acquired Beanworks 2021 for accounting integration. Housecall Pro acquired by Vista Equity Partners + growing home service category. Workiz independent SMB-to-mid-market platform with unique caller ID + pay-per-lead features for on-demand services. FieldEdge independent HVAC + plumbing + electrical specialist. Category reflects diverse field service segments: HVAC (heating/cooling/refrigeration), Plumbing, Electrical, Landscaping/Lawn Care, Cleaning (residential + commercial), Pest Control, Pool & Spa, Garage Door, Roofing, Handyman + Home Services, Appliance Repair, Locksmith, Carpet Cleaning. Each segment has specific workflow requirements (equipment tracking, recurring service agreements, parts inventory, route optimization, regulatory compliance). AI integration 2024-2026: ServiceTitan AI-powered scheduling + call recording analytics, Jobber AI-enhanced workflow automation, Housecall Pro AI-assisted estimates, Workiz AI for voice calls + caller ID, FieldEdge AI-powered dispatching. Target users: individual service contractors (1-3 techs), small service businesses (3-10 techs), mid-size service companies (10-50 techs), large residential service companies (50-200+ techs), enterprise commercial + facilities service (200-5,000+ techs).
How to choose between field service management software options
First: service segment + business type? HVAC + plumbing + electrical (trade services): ServiceTitan (category leader for trades) or FieldEdge (HVAC/plumbing/electrical specialist) or Jobber Connect+. Landscaping + lawn care + cleaning + pool: Jobber (category leader for home services outdoor) or Housecall Pro. Handyman + small home services: Jobber Core or Housecall Pro Basic. On-demand services + locksmith + appliance repair + garage door (caller-ID-heavy workflows): Workiz (unique caller ID + pay-per-lead features). Enterprise commercial + facilities services: ServiceTitan Enterprise + custom-quote specialized platforms. Second: technician count + company size? Solo technician / 1-person business: Jobber Core ~$39/month or Housecall Pro Basic $59/month. Small businesses (2-5 technicians): Jobber Connect ~$169/month (5 users) or Housecall Pro Essentials $149/month (5 users). Mid-size (5-20 technicians): Jobber Grow ~$349/month (15 users) or Housecall Pro MAX $299/month (8 users + $35 additional) or ServiceTitan/FieldEdge Premier. Large (20-200 technicians): ServiceTitan (category leader) or FieldEdge Elite. Enterprise (200+ technicians): ServiceTitan Enterprise + custom platforms. Third: transparent vs custom pricing? Jobber + Housecall Pro + Workiz transparent or semi-transparent tier pricing. ServiceTitan + FieldEdge custom-quote only. For procurement simplicity: Jobber, Housecall Pro, Workiz. For trade-service category leader: ServiceTitan. Fourth: call tracking + caller ID integration? Workiz uniquely offers integrated caller ID + voice-based workflow (incoming calls automatically create jobs + customer records). For on-demand services (locksmith, emergency plumbing, appliance repair) with heavy inbound call volume: Workiz differentiated. Jobber + Housecall Pro + ServiceTitan + FieldEdge have call tracking but less integrated than Workiz. Fifth: QuickBooks integration priority? Jobber (Beanworks acquisition 2021 for accounting integration) + Housecall Pro Essentials+ QuickBooks integration + ServiceTitan QuickBooks Desktop integration + FieldEdge QuickBooks integration. All major vendors integrate with QuickBooks. For Xero preference: Jobber + Housecall Pro integrate. Sixth: recurring service agreements + memberships? ServiceTitan The Works tier includes 'customizable memberships' — category-leading for HVAC/plumbing recurring maintenance agreements. Housecall Pro MAX includes 'Recurring Service Plans.' Jobber + Workiz + FieldEdge support recurring agreements with varying depth. For membership-heavy businesses (HVAC seasonal tune-ups, pool maintenance, pest control): ServiceTitan or Housecall Pro MAX. Seventh: marketing + customer communication? Housecall Pro Essentials+ includes postcards + email marketing + premium review management. ServiceTitan marketing campaign tracking tied to revenue. Jobber customer communication tools. For marketing-integrated field service: Housecall Pro or ServiceTitan. Eighth: AI + automation priority? ServiceTitan AI-powered scheduling + call recording analytics. Jobber AI-enhanced workflow automation. Housecall Pro AI-assisted estimates. Workiz AI voice + caller ID. FieldEdge AI-powered dispatching. For AI-forward operators: ServiceTitan category-leading but custom-pricing.
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Frequently Asked Questions
- Which is better, ServiceTitan or Workiz?
- ServiceTitan scores 9.2/10 compared to Workiz's 8.5/10 in our analysis. ServiceTitan ranks higher on features and value, but Workiz may suit specific use cases — see the feature comparison above.
- Are there other field service management software alternatives besides ServiceTitan and Workiz?
- Yes. Our [Field Service Management Software pricing comparison](/pricing/field-service-management/) page covers all major providers with daily-verified prices. You can also see the [cheapest field service management software](/pricing/field-service-management/cheapest/) for budget-focused options.