How Much Does
Better Stack (formerly Better Uptime) Cost in 2026?
Better Stack (rebranded from Better Uptime in 2024) is the incident management + monitoring platform. Free tier: 10 monitors + 10 heartbeats + 1 status page + 100K exceptions + 5K session replays + 3 GB logs + 30 GB metrics. Team at $29-34/month annual adds single responder + unlimited phone calls + unlimited team members. Many add-ons: telemetry bundles, external monitoring, call routing, AI SRE chat.
Prices in USD, verified from the United States. Regional pricing may vary.
Plans & Pricing
Free
- monitors 10
- heartbeats 10
- statusPages 1
- alerts Slack + email
- exceptionsMonthly 100000
- sessionReplaysMonthly 5000
- logs 3 GB (3-day retention)
- metrics 30 GB
- webEvents 3 GB (3-day retention)
- warehouseEvents 3 GB (30-day retention)
Team (Annual)
$348/mo billed annually
- monthlyRange $29-34/mo annual
- responder Single responder
- phoneCalls Unlimited
- teamMembers Unlimited access to telemetry
- scope All core incident management features
External Monitoring — Uptime Monitors
- per50MonitorsAnnual $0.21/month
- per50MonitorsMonthly $0.25/month
External Monitoring — Heartbeats
- per10MonthlyAnnual $0.17/month
- per10MonthlyMonthly $0.20/month
Incident Management — Additional Status Pages
- range $15-250/month depending on tier
From the StackScored blog
Features
Our Verdict
Better Stack's 2024 rebrand from 'Better Uptime' reflects the product expansion — no longer just uptime monitoring, now a full incident management + telemetry platform. The pricing structure reflects this evolution with a base Team subscription ($29-34/month annual) plus many usage-based add-ons. Free tier is genuinely generous: 10 monitors + 10 heartbeats + 1 status page + Slack/email alerts + 100,000 exceptions/month + 5,000 session replays + 3 GB logs + 30 GB metrics. For small teams testing the platform, Free tier covers substantial evaluation. Team tier at $29-34/month annual ($348-408/year) includes single responder with unlimited phone call alerts + unlimited team members access to telemetry + core incident management features. This is the interesting value proposition: unlimited team members for telemetry access (compare to Datadog/New Relic per-user pricing) + unlimited phone calls for on-call rotations (compare to PagerDuty $21-39/user/month). For teams where phone-based incident alerts matter (24/7 on-call), Team at $29-34/month is dramatically cheaper than PagerDuty + competitors. The pricing complexity is in add-ons: Telemetry Bundles (Nano $25-30/month to Tera $420-500/month based on log/metric volume), External Monitoring (Uptime Monitors $0.21-0.25 per 50 monitors/month, Playwright Minutes $1 per 100 minutes, Heartbeats $0.17-0.20 per 10/month), Incident Management add-ons (Slack/Teams Workflows $9/responder/month, Additional Status Pages $15-250/month depending on tier, Call Routing $208-250/month), AI SRE Chat ($0.00003/token — ChatGPT-comparable rate), Real User Monitoring (error tracking $0.000050-0.000175 per exception, session replay $0.00150-0.00525 per replay). Enterprise custom quotes with SSO + audit logs + custom deployments. Where Better Stack wins: incident management is category-leading (unlimited phone calls on Team $29-34/month beats PagerDuty's $21+/user/month), Free tier genuinely useful with 10 monitors + 100K exceptions + 5K replays, unlimited team members for telemetry access (vs per-user observability pricing), usage-based add-ons let you pay only for features used, rebranded Better Stack signals platform evolution beyond uptime. Where it loses: pricing complexity with telemetry bundles + external monitoring + incident management add-ons can confuse initial TCO estimates, additional status pages $15-250/month compounds for multi-brand organizations, Call Routing $208-250/month is expensive even with unlimited responders, AI SRE pricing ($0.00003/token) is additive to subscription costs.
Pros
- Incident management category-leading — unlimited phone calls on Team $29-34/month
- Free tier genuinely useful with 10 monitors + 100K exceptions + 5K session replays
- Unlimited team members for telemetry access (vs Datadog/New Relic per-user pricing)
- Usage-based add-ons let you pay only for features used
- Rebrand from Better Uptime (2024) signals evolution beyond uptime monitoring
Cons
- Pricing complexity with telemetry bundles + external monitoring + incident add-ons
- Additional status pages $15-250/month compounds for multi-brand organizations
- Call Routing $208-250/month is expensive even with unlimited responders
- AI SRE pricing ($0.00003/token) is additive on top of subscription costs
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Frequently Asked Questions
- How much does Better Stack (formerly Better Uptime) cost per month?
- Better Stack (formerly Better Uptime) plans start at $9/mo. They offer 17 plans total.
- Does Better Stack (formerly Better Uptime) offer a free trial?
- Yes, Better Stack (formerly Better Uptime) offers a free trial for 14 days. No credit card is typically required to start.
- Does Better Stack (formerly Better Uptime) have a free plan?
- Yes, Better Stack (formerly Better Uptime) offers a free plan. See the feature comparison above for what's included and the limits.
- Is Better Stack (formerly Better Uptime) worth the price?
- With a score of 9/10 and plans from $9/mo, Better Stack (formerly Better Uptime) delivers strong value for the price.
- What are cheaper alternatives to Better Stack (formerly Better Uptime)?
- Cheaper uptime monitoring & status pages alternatives include UptimeRobot ($7/mo). See all options on our [Uptime Monitoring & Status Pages pricing comparison](/pricing/uptime-monitoring/) page.