4 alternatives comparedLast verified 2026-04-21 Live pricing
Looking for an alternative to Lyssna (formerly UsabilityHub)?
Whether you need better pricing, different features, or a tool that fits your workflow,
we've compared 4 verified user research & testing alternatives below.
Every price is checked daily against vendor pages — no stale data, no guesswork.
Prices in USD, verified from the United States. Regional pricing may vary.
Maze is the prototype testing and unmoderated research leader for designers. Free: 3 active studies + 5 participants/study + 30-min max. Starter at $75/month annual ($900/year) expands to 5 active studies + 15 participants/study. Professional at $149/month annual ($1,788/year) is the 'unlimited everything' tier + AI Moderator + Maze AI for theme synthesis. Organization at $375/user/month annual adds SSO + advanced permissions.
Category-leading prototype testing with native Figma + Adobe XD integrations
Professional tier's 'unlimited everything' at $149/month annual is category-best for active teams
AI Moderator + Maze AI accelerate unmoderated research analysis materially
UserTesting is the enterprise qualitative research category leader. No public pricing — all tiers via sales contact. Industry estimates: Essentials $3,000-5,000/month, Advanced $10,000-25,000/month, Ultimate (POPULAR) $25,000-100,000/month, Ultimate+ $100,000+/month. Global participant panel across 60+ countries. SOC 2 + ISO 27001 + GDPR + HIPAA at Advanced+ tiers. AI-powered analysis at Ultimate+.
Category-leading global participant panel (60+ countries)
Enterprise compliance (SOC 2 + ISO 27001 + GDPR + HIPAA) at Advanced+ tiers
AI-powered analysis at Ultimate+ scales research insights across 100+ studies/month
Hotjar was acquired by Contentsquare in 2023-2024. hotjar.com/pricing now redirects to contentsquare.com/pricing — consolidating Hotjar's three products (Observe = session replay/heatmaps, Ask = surveys, Engage = user interviews) into the Contentsquare Experience Analytics platform. Legacy Hotjar pricing: Observe Plus $32/month annual, Business $80/month annual, Scale $171/month annual.
Session replay + heatmaps remain category-leading for understanding real user behavior
Legacy Hotjar pricing (Observe Plus $32/month annual) was SMB-accessible for session replay
Contentsquare consolidation brings enterprise Experience Analytics to mature customers
Ballpark is the UK-based SMB-friendly video user research platform. Free: 1 test evaluation. Pro at ~$32/month monthly or ~$25/month annual ($300/year): unlimited tests + video responses. Business at ~$64/month monthly or ~$50/month annual ($600/year): team collaboration + custom branding + advanced analytics. Enterprise custom with SSO.
UK-based SMB-friendly pricing — Pro ~$25/month annual for unlimited tests
Focused simplicity on video-based user testing without methodology complexity
Video responses with verbal commentary similar to UserTesting at 1/20th the price