How Much Does
Lyssna (formerly UsabilityHub) Cost in 2026?
Lyssna combines several study methods, interviews and participant recruitment. The April 2026 record lists Free, Starter and Growth with different study, seat and response allowances. Starter and Growth rates are monthly equivalents with annual billing; panel recruitment is charged separately.
Confirm current plans and terms on the vendor site.
Check the vendor pricing source. Pricing record dated 2026-04-21; current terms may differ.
Listed prices are in USD. Confirm the billing unit, commitment, and current regional terms with the vendor.
Plans & Pricing
Free
- studiesPerMonth Not established by the available pricing evidence; confirm with the vendor.
- seats 3
- selfRecruitedResponses 15
- scope Core methodologies, interviews and workspaces; assess current allowances and data safeguards separately
Starter (Annual)
Annual amount withheld: the source record does not establish a comparable monthly billing unit.
Annual terms not recorded in this snapshot.
- studiesPerMonth Not established by the available pricing evidence; confirm with the vendor.
- seats 5
- selfRecruitedResponses Unlimited
- scope + AI follow-up questions + CSV exports + custom welcome/thank you messages + interview co-hosts + live website testing + recordings + variation sets + conditional logic
- pricing-review Annual amount withheld: the source record does not establish a comparable monthly billing unit.
Growth (Annual)
Annual amount withheld: the source record does not establish a comparable monthly billing unit.
Annual terms not recorded in this snapshot.
- studiesPerMonth Not established by the available pricing evidence; confirm with the vendor.
- seats 15
- selfRecruitedResponses Unlimited
- scope + AI-generated summaries + custom variables + recruitment limits + role-based permissions + test redirects
- pricing-review Annual amount withheld: the source record does not establish a comparable monthly billing unit.
Enterprise
Annual terms not recorded in this snapshot.
- studies Unlimited
- seats Unlimited
- selfRecruitedResponses Unlimited
- scope Custom agreements + closed spaces + custom branding + SSO + priority support + SOC 2 report
Panel Access (Pay-Per-Use)
Annual terms not recorded in this snapshot.
- panelistPool 690,000+
- demographicFilters 395+
- perResponse Obtain a quote for the study length, targeting and recruitment requirements
- scope Included on all plans - pay per response
From the StackScored blog
Features
Comparison notes
Test Lyssna with the study method and participant source you intend to use. Confirm whether study allowances reset monthly or limit simultaneous work, and distinguish self-recruited responses from paid panel responses. Evaluate the usefulness of AI follow-ups and summaries against the original responses. A panel-size claim does not establish availability for a narrow demographic.
Pros
- Multiple study methods in one research workflow
- Self-recruited and paid-panel options
- Collaboration and analysis features listed by tier
Cons
- Study and response allowances need precise definitions
- Paid participant recruitment adds variable cost
- Targeting, screening and participant availability affect the recruitment quote
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Frequently Asked Questions
- How much does Lyssna (formerly UsabilityHub) cost?
- Lyssna (formerly UsabilityHub): $83/mo in the recorded pricing snapshot. Check each plan's billing unit, included usage and commitment length. Current vendor terms may differ.
- Does Lyssna (formerly UsabilityHub) list a free plan or trial?
- A free plan is recorded. A trial is recorded for 14 days. Confirm availability, payment-card requirements and cancellation terms on the vendor site.
- What should I confirm before buying Lyssna (formerly UsabilityHub)?
- Confirm the total for your required seats or usage, the billing commitment, any setup or add-on charges, renewal terms and cancellation rules. Missing prices or future rates are unknown, not zero or a guarantee of stable pricing.