How Much Does
Pendo Cost in 2026?
Pendo combines product analytics, in-app guides and feedback. Free lists a 500-MAU cap; paid Base, Core and Ultimate plans require quotes.
Confirm current plans and terms on the vendor site.
Check the vendor pricing source. Pricing record dated 2026-04-21; current terms may differ.
Listed prices are in USD. Confirm the billing unit, commitment, and current regional terms with the vendor.
Plans & Pricing
Free
- monthlyActiveUsers 500
- productAnalytics true
- inAppGuides true
- nps Pendo-branded
- scope For individuals and small teams
Base (Custom)
Annual terms not recorded in this snapshot.
- scope Teams ready to scale with analytics and guidance. Custom MAU-based pricing.
Core (Custom)
Annual terms not recorded in this snapshot.
- scope Teams wanting full user journey. Custom MAU-based pricing.
Ultimate (Custom, MOST POPULAR)
Annual terms not recorded in this snapshot.
- scope Enterprises coordinating adoption across systems. Custom MAU-based pricing.
Add-on: Predict (Churn AI)
Add-on price excluded from subscription comparisons; confirm the required base subscription and total with the vendor.
Annual terms not recorded in this snapshot.
- scope Custom pricing - churn prediction AI
- pricing-review Add-on price excluded from subscription comparisons; confirm the required base subscription and total with the vendor.
Add-on: Agent Analytics (AI)
Add-on price excluded from subscription comparisons; confirm the required base subscription and total with the vendor.
Annual terms not recorded in this snapshot.
- scope Free prompt allowance with custom overage pricing
- pricing-review Add-on price excluded from subscription comparisons; confirm the required base subscription and total with the vendor.
From the StackScored blog
Features
Comparison notes
Pendo is relevant when a team wants to compare what users say with how they use the product. Its analytics and guides make the evaluation broader than a feedback widget alone. Check which surveys, replay features and AI capabilities are included in your proposed tier, since several are listed as add-ons. The free plan can support an evaluation within its MAU limit. For production use, ask for a quote at your expected active-user volume, including overages and renewal terms; this dataset does not establish a paid annual budget.
Pros
- Product analytics, guides and feedback in one platform
- Free plan lists an allowance of 500 monthly active users
- Paid tiers offer additional journey and feedback capabilities
Cons
- Paid prices require a quote
- Some survey, replay and AI capabilities are add-ons
- MAU counting and growth costs need confirmation
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Frequently Asked Questions
- How much does Pendo cost?
- Pendo: Price unavailable in the recorded pricing snapshot. Check each plan's billing unit, included usage and commitment length. Current vendor terms may differ.
- Does Pendo list a free plan or trial?
- A free plan is recorded. A trial is recorded for 14 days. Confirm availability, payment-card requirements and cancellation terms on the vendor site.
- What should I confirm before buying Pendo?
- Confirm the total for your required seats or usage, the billing commitment, any setup or add-on charges, renewal terms and cancellation rules. Missing prices or future rates are unknown, not zero or a guarantee of stable pricing.