Pricing comparison
Canny vs Productboard
Side-by-side pricing breakdown for Customer Feedback & Feature Requests decision-makers
Each amount uses its recorded currency; no currency conversion is applied. Confirm billing units, commitments, and current regional terms.
Compare the plan that fits your requirements
Check billing units, included usage and renewal terms. Starting prices alone do not establish an overall winner.
Dataset dated 2026-04-21. Sources: Canny pricing and Productboard pricing.
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Recorded starting rates: Canny $19/mo; Productboard $15/mo. Billing units and commitments can differ. Compare the plans that include your required features, then request quotes for the same quantity and term.
Feature Comparison
| Feature | | |
|---|---|---|
| feedback portal | Public or private portals for customers to submit + vote | Not recorded |
| roadmaps | Public roadmap visible to customers | Not recorded |
| voting | Customers upvote feature requests | Not recorded |
| autopilot ai | All plans - AI feedback discovery, deduplication, smart replies | Not recorded |
| automatic feedback capture | All plans | Not recorded |
| custom domains | Core+ | Not recorded |
| content translations | Core+ | Not recorded |
| pm integrations | Pro+ - Jira, Linear, Asana, ClickUp | Not recorded |
| api access | Pro+ | Not recorded |
| automation rules | Pro+ | Not recorded |
| crm integrations | Business only - Salesforce + HubSpot | Not recorded |
| sso | Business only | Scale+ |
| tracked users metric | Users who post, vote, or comment on feedback | Not recorded |
| monthly spend limits | Optional cap prevents budget surprises | Not recorded |
| feature prioritization | Not recorded | All plans - RICE scoring + custom frameworks |
| customer feedback aggregation | Not recorded | All plans |
| jira integration | Not recorded | Native bidirectional sync |
| azure devops | Not recorded | Native |
| github integration | Not recorded | Native |
| linear integration | Not recorded | Native |
| slack integration | Not recorded | Native |
| customer portal | Not recorded | Pro+ |
| public roadmap | Not recorded | All plans |
| reporting | Not recorded | Pro+ |
| advanced permissions | Not recorded | Scale+ |
| audit logs | Not recorded | Scale+ |
| dedicated csm | Not recorded | Enterprise only |
| spark ai prd drafts | Not recorded | Separate $15-19/month add-on |
| spark analyze 100 insights | Not recorded | Credit consumption depends on the task; confirm current metering |
| spark create comprehensive prd | Not recorded | Credit consumption depends on the task; confirm current metering |
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Dive Deeper
About the customer feedback & feature requests category
These tools cover different jobs. Canny provides feedback boards, voting and roadmaps. Feedback Fish collects submissions through an embedded widget. Productboard connects feedback to prioritization and product planning, while its Spark offering has separate AI credits. Pendo combines product analytics, in-app guides and feedback. UserVoice focuses on feedback aggregation and customer context. Compare the workflow you need before comparing the advertised starting prices.
How to choose between customer feedback & feature requests options
Start with the input you need: a private widget, a public voting board, product usage data or feedback linked to CRM accounts. Then check the billing unit. Canny uses tracked users, Feedback Fish lists a flat subscription, Productboard uses makers and separate Spark credits, and Pendo quotes paid plans using monthly active users. Ask which integrations, permissions and support are included in the specific plan you are considering.
Building Your Business Stack?
Decision-makers comparing tools often need more than one category. Here are related comparisons:
Frequently Asked Questions
- How do Canny and Productboard prices compare?
- Canny: $19/mo. Productboard: $15/mo. These are recorded starting prices; compare billing units, included usage and contract terms before treating them as equivalent costs.
- Which is better for my requirements, Canny or Productboard?
- Compare the recorded features and plan limits against your requirements, then confirm them with each vendor. This page does not establish hands-on testing or an overall winner.
- What happens after the first billing term?
- Use any recorded renewal rate as a dated observation. When a future rate is missing, ask the vendor; do not assume the starting price remains unchanged.