Pricing comparison
Chatbot.com (by Text) vs Tidio
Side-by-side pricing breakdown for Conversational AI / Chatbot Platforms decision-makers
Each amount uses its recorded currency; no currency conversion is applied. Confirm billing units, commitments, and current regional terms.
Compare the plan that fits your requirements
Check billing units, included usage and renewal terms. Starting prices alone do not establish an overall winner.
Dataset dated 2026-04-21. Sources: Chatbot.com (by Text) pricing and Tidio pricing.
Affiliate links may earn us a commission. Both vendors remain available for comparison.
Recorded starting rates: Chatbot.com (by Text) Price unavailable; Tidio $29/mo. Billing units and commitments can differ. Compare the plans that include your required features, then request quotes for the same quantity and term.
Feature Comparison
| Feature | | |
|---|---|---|
| ai resolutions billing | Recorded allowances: 10, 200 and 2,000+ monthly AI resolutions; confirm billing definition | Not recorded |
| basic ai agent | Essential - 1 agent + 5 reply suggestions + 3 workflows | Not recorded |
| advanced ai capabilities | Growth - 10 agents + 50 reply suggestions + 10 workflows | Not recorded |
| enterprise scale | Enterprise - 50 agents + 2000+ resolutions + 1000+ visitors | Not recorded |
| shared inbox | All plans | Not recorded |
| ticketing system | All plans | Not recorded |
| tag suggestions | Growth+ | Not recorded |
| chat ticket summaries | Growth+ | Not recorded |
| unlimited chat history | Growth+ | Not recorded |
| advanced reporting | Growth+ | Not recorded |
| campaigns | Growth+ (30 campaigns) | Not recorded |
| white label widget | Enterprise only | Not recorded |
| dedicated account manager | Enterprise only | Not recorded |
| slas | Enterprise only | Not recorded |
| custom dashboards | Enterprise only | Not recorded |
| audit logs | Enterprise only | Not recorded |
| security legal support | Enterprise only | Not recorded |
| 14 day free trial no credit card | All plans | Not recorded |
| lyro ai agent | Not recorded | Standalone AI add-on $32.50/mo starting + Free tier 50 one-off |
| live chat | Not recorded | All plans |
| ticketing | Not recorded | All plans |
| flows visitors 100 free | Not recorded | Free tier includes 100 Flows visitors |
| advanced analytics | Not recorded | Growth+ |
| automatic assignment | Not recorded | Growth+ |
| macros | Not recorded | Growth+ |
| permissions | Not recorded | Growth+ |
| departments | Not recorded | Plus+ |
| multiproject | Not recorded | Plus+ |
| custom branding | Not recorded | Plus+ |
| openapi | Not recorded | Plus+ |
| dedicated success manager | Not recorded | Plus+ |
| 10 operators standard | Not recorded | Free + Starter + Growth all include 10 operators |
| annual billing 2 months free | Not recorded | 2 months free for annual billing |
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Dive Deeper
Chatbot.com (by Text)
About the conversational ai / chatbot platforms category
Chatbot subscriptions may count conversations, messages, AI resolutions, human operators or automated agents. Tidio also lists separate Lyro and Flows add-ons, while Landbot separates web and WhatsApp packages.
How to choose between conversational ai / chatbot platforms options
Choose required channels and human handoff behavior first. Estimate each billable unit using sample conversations, then compare knowledge sources, integrations and reporting. Test unresolved questions and escalation as well as successful answers.
Building Your Business Stack?
Decision-makers comparing tools often need more than one category. Here are related comparisons:
Frequently Asked Questions
- How do Chatbot.com (by Text) and Tidio prices compare?
- Chatbot.com (by Text): Price unavailable. Tidio: $29/mo. These are recorded starting prices; compare billing units, included usage and contract terms before treating them as equivalent costs.
- Which is better for my requirements, Chatbot.com (by Text) or Tidio?
- Compare the recorded features and plan limits against your requirements, then confirm them with each vendor. This page does not establish hands-on testing or an overall winner.
- What happens after the first billing term?
- Use any recorded renewal rate as a dated observation. When a future rate is missing, ask the vendor; do not assume the starting price remains unchanged.