Starting at $25/mo
Chatbot.com (by Text) uses outcome-based 'AI Resolutions' billing metric — unique in category. Essential $25/month monthly ($19 annual): 1 AI agent + 10 AI resolutions + 50 live visitors + 5 reply suggestions + 3 workflows. Growth $99/month monthly ($79 annual, Most Popular): 10 AI agents + 200 AI resolutions + 400 visitors + 50 reply suggestions + 10 workflows + 30 campaigns + unlimited chat history + advanced reporting. Enterprise custom pricing: 50 AI agents + 2,000+ resolutions + 1,000+ visitors + white-label + SLAs + dedicated AM + security + legal support.
Outcome-based 'AI Resolutions' billing aligns with business outcomes (deflection rate) Category-leading Essential tier pricing at $19/mo annual ($228/year) 10 AI agents on Growth enables multi-use-case deployment (sales + support + FAQ + capture) Starting at $40/mo
Kommunicate is the broadest-channel transparent chatbot platform (Web + Mobile + WhatsApp + Telegram + Instagram). Starter $34/month annual: 250 conversations + 10K messages + 1 AI agent + 1 team member + 3-month chat history + AI Email Automation. Professional $167/month annual (Most Popular): 2,000-2,500 conversations + 80K messages + 2 AI agents + 3 team members + 1-year history + Zendesk/Freshdesk/Google Analytics + Phone Call AI + AI Summary + Auto-resolve + Campaign Messaging + API. Enterprise custom: Salesforce/HubSpot/Zapier + SSO + remove branding + SLA. 30-day free trial with no credit card — longest in category.
Broadest channel coverage on transparent pricing (Web + Mobile + WhatsApp + Telegram + Instagram) Phone Call AI on Professional tier — unique bundled voice AI capability 30-day free trial with no credit card (longest in category) Starting at $43/mo
Landbot is the category-leading visual no-code chatbot flow builder with separate Web/Messenger and WhatsApp-specific pricing tiers. EUR base pricing: Sandbox free (100 web chats + 1 seat), Starter €40/mo (500 web + 100 AI + 2 seats), Pro €100/mo (2,500 web + 300 AI + 3 seats), Business €400+/mo (custom + 1,000 AI + 5 seats + Bot Management 3hr/mo). WhatsApp plans: WhatsApp Starter €80/mo (5,000 messages + 100 AI), WhatsApp Pro €200/mo (10,000 messages + 500 AI). Meta fees NOT included on WhatsApp plans. Advanced flow operations (lead scoring + formulas) Pro+. HubSpot + Airtable integrations Pro+.
Category-leading visual no-code flow builder (strongest for non-technical teams) Dedicated WhatsApp Starter + Pro tiers (purpose-built for WhatsApp Business) Sandbox free tier enables genuine evaluation (vs Chatbot.com trial-only) Starting at Custom
Ada is the enterprise-only AI-native customer service platform. Minimum: 300,000+ annual customer service conversations. All pricing custom-quote. Industry estimates $150,000-500,000+/year. Modules: Playbooks (configurable AI patterns) + Integrations (CRM + ticketing systems) + Trust & Safety (enterprise security + compliance). Customer base: Shopify, Square, Verizon, Meta, AAA. AI-native platform (founded AI-first vs bolted-on AI). Free consultation booking process — no self-serve evaluation.
AI-native platform architecture (not bolted-on) for enterprises prioritizing AI-first Enterprise customer base (Shopify, Square, Verizon, Meta, AAA) validates scale + capability Vertical-specific solutions (e-commerce, financial services, travel, SaaS)