How Much Does
Tidio Cost in 2026?
Tidio combines live chat and ticketing with separately recorded Lyro AI and Flows packages.
Confirm current plans and terms on the vendor site.
Check the vendor pricing source. Pricing record dated 2026-04-21; current terms may differ.
Listed prices are in USD. Confirm the billing unit, commitment, and current regional terms with the vendor.
Plans & Pricing
Free
- billableConversations 50
- operators 10
- flowsVisitors 100
- lyroAiConversations 50 one-off
- scope Live chat + ticketing + basic analytics
Starter
Annual amount withheld: the source record does not establish a comparable monthly billing unit.
Annual terms not recorded in this snapshot.
- billableConversations 100
- operators 10
- unitPricing $24.17/month annual billing = $29/month monthly billing
- scope All Free + operating hours + live visitors list + basic analytics
- pricing-review Annual amount withheld: the source record does not establish a comparable monthly billing unit.
Growth
Annual amount withheld: the source record does not establish a comparable monthly billing unit.
Annual terms not recorded in this snapshot.
- billableConversations 250+
- operators 10
- unitPricing $49.17+/month annual billing
- scope All Starter + advanced analytics + automatic assignment + macros + permissions
- pricing-review Annual amount withheld: the source record does not establish a comparable monthly billing unit.
Plus
Annual amount withheld: the source record does not establish a comparable monthly billing unit.
Annual terms not recorded in this snapshot.
- billableConversations Custom
- operators Custom
- unitPricing $749+/month annual billing
- scope All Growth + departments + multiproject + custom branding + OpenAPI + dedicated success manager
- pricing-review Annual amount withheld: the source record does not establish a comparable monthly billing unit.
Premium (Contact Sales)
Annual terms not recorded in this snapshot.
- scope Recorded Premium offer mentions a 50% Lyro resolution commitment and resolution-based billing; confirm eligibility, definition and remedies in the contract
Lyro AI Agent (Add-on)
Add-on price excluded from subscription comparisons; confirm the required base subscription and total with the vendor.
Annual terms not recorded in this snapshot.
- conversations 50
- unitPricing Starts at $32.50/month annual billing (50 conversations)
- scope AI conversations + human handoff + knowledge-based responses
- pricing-review Add-on price excluded from subscription comparisons; confirm the required base subscription and total with the vendor.
Flows (Add-on)
Add-on price excluded from subscription comparisons; confirm the required base subscription and total with the vendor.
Annual terms not recorded in this snapshot.
- visitors 2000
- unitPricing Starts at $24.17/month annual billing (2,000 visitors)
- scope Data collection + quote requests + conversion optimization
- pricing-review Add-on price excluded from subscription comparisons; confirm the required base subscription and total with the vendor.
From the StackScored blog
Features
Comparison notes
The free Lyro allowance is recorded as one-time, unlike the base monthly conversation allowance. Price the base plan and selected add-ons separately. Premium’s resolution commitment needs its contract terms, eligibility and remedies checked before relying on it.
Pros
- Ten operators listed on Free through Growth
- Separate AI and flow packages
- Growth adds assignment, macros and permissions
Cons
- Add-ons can increase the base subscription
- Premium pricing and performance terms require a quote
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Frequently Asked Questions
- How much does Tidio cost?
- Tidio: $29/mo in the recorded pricing snapshot. Check each plan's billing unit, included usage and commitment length. Current vendor terms may differ.
- Does Tidio list a free plan or trial?
- A free plan is recorded. A trial is recorded for 14 days. Confirm availability, payment-card requirements and cancellation terms on the vendor site.
- What should I confirm before buying Tidio?
- Confirm the total for your required seats or usage, the billing commitment, any setup or add-on charges, renewal terms and cancellation rules. Missing prices or future rates are unknown, not zero or a guarantee of stable pricing.