Pricing comparison
Jotform vs SurveyMonkey
Side-by-side pricing breakdown for Customer Survey Tools decision-makers
Each amount uses its recorded currency; no currency conversion is applied. Confirm billing units, commitments, and current regional terms.
Compare the plan that fits your requirements
Check billing units, included usage and renewal terms. Starting prices alone do not establish an overall winner.
Dataset dated 2026-04-21. Sources: Jotform pricing and SurveyMonkey pricing.
Affiliate links may earn us a commission. Both vendors remain available for comparison.
Recorded starting rates: Jotform Price unavailable; SurveyMonkey $25/mo. Billing units and commitments can differ. Compare the plans that include your required features, then request quotes for the same quantity and term.
Feature Comparison
| Feature | | |
|---|---|---|
| form templates | 10,000+ | Not recorded |
| conditional logic | All paid | Not recorded |
| payment integrations | PayPal, Stripe, Square, Authorize.net and 20+ more | Not recorded |
| widgets | 150+ | Not recorded |
| cards ui | Single-question multi-page display | Not recorded |
| pdf editor | Yes | Not recorded |
| esignatures | Gold+ | Not recorded |
| hipaa | Not assessed by StackScored; verify scope, vendor terms, and your obligations. | Not assessed by StackScored; verify scope, vendor terms, and your obligations. |
| sso | Enterprise | Enterprise |
| 30 day refund | Yes | Not recorded |
| nonprofit discount | Up to 50% off for nonprofits/education | Not recorded |
| survey templates | Not recorded | 500+ |
| question types | Not recorded | 40+ |
| skip logic | Not recorded | Standard+ |
| custom branding | Not recorded | Advantage+ |
| export ppt pdf xlsx | Not recorded | Advantage+ |
| surveymonkey audience | Not recorded | Paid panel - per-response fee |
| collaboration | Not recorded | Team plans |
| text analysis | Not recorded | Premier+ and Team Premier |
We may earn a commission through affiliate links.
Dive Deeper
SurveyMonkey
About the customer survey tools category
Survey products combine different response allowances, user counts and analysis functions. Some also handle forms and payments. Monthly, annual and quarterly response limits must be compared on the same basis; several retained prices are unverified.
How to choose between customer survey tools options
Specify survey logic, response volume, collaboration, export formats and integrations. For a research study, assess the sampling and analysis method separately from the tool. If collecting sensitive data, review agreements, access controls and retention requirements for the intended deployment.
Building Your Business Stack?
Decision-makers comparing tools often need more than one category. Here are related comparisons:
Frequently Asked Questions
- How do Jotform and SurveyMonkey prices compare?
- Jotform: Price unavailable. SurveyMonkey: $25/mo. These are recorded starting prices; compare billing units, included usage and contract terms before treating them as equivalent costs.
- Which is better for my requirements, Jotform or SurveyMonkey?
- Compare the recorded features and plan limits against your requirements, then confirm them with each vendor. This page does not establish hands-on testing or an overall winner.
- What happens after the first billing term?
- Use any recorded renewal rate as a dated observation. When a future rate is missing, ask the vendor; do not assume the starting price remains unchanged.