Looking for an alternative to Catalyst (now Totango)? Whether you need better pricing, different features, or a tool that fits your workflow, we've compared 4 recorded customer success platforms options below. These prices are dated snapshots. Check current vendor offers before buying.
Each amount uses its recorded currency; no currency conversion is applied. Confirm billing units, commitments, and current regional terms.
| Alternative | Starting Price | Free Plan? | Key Differentiator |
|---|---|---|---|
| | Price unavailable | Not established | In-app messaging and customer segmentation |
| | Price unavailable | Not established | Customer profiles, health scores and playbooks in one pla... |
| | Price unavailable | Not established | Account views, health scores and automated playbooks |
| | Price unavailable | Not established | Plans described by customer success operating model |
ChurnZero lists customer profiles, health scoring, automated plays, in-app messaging and surveys. Prices are unverified, and the estimated tier entries are not confirmed vendor plans.
Gainsight combines customer profiles, health scores, playbooks, dashboards and digital journeys. Essentials and Enterprise prices are unverified; related education, analytics and community products are separate entries.
Totango lists Enterprise and Premier customer success plans, Unison AI and a Catalyst Growth offering. Current prices and product packaging are unverified.
Vitally groups its plans around Tech-Touch, Hybrid-Touch and High-Touch customer success models. Prices are unverified; High-Touch lists unlimited full seats.
See how Catalyst (now Totango) compares directly with each alternative.
See all 5 products compared side-by-side with dated pricing snapshots. Check current vendor terms.
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