1v1 Pricing Showdown
Dialpad Ai Voice vs Grasshopper
Side-by-side pricing breakdown for Virtual Phone & VoIP Business decision-makers
Prices in USD, verified from the United States. Regional pricing may vary.
When choosing between Dialpad Ai Voice and Grasshopper for your virtual phone & voip business stack, the right answer depends on three things: your budget, the specific features you actually use day-to-day, and your tolerance for renewal-price increases. Below we lay out the prices each vendor advertises today (verified against their live pricing pages), the plan limits that decide whether they'll fit your team, and the features that differ between them.
Dialpad Ai Voice starts at $15/mo; Grasshopper starts at $14/mo. The cheaper headline price isn't always the cheaper total cost — renewal pricing, per-user fees, and overage charges can shift the math. Use the plan-by-plan tables below to model your actual spend.
Feature Comparison
| Feature | | |
|---|---|---|
| unlimited us canada calling | All plans | — |
| unlimited sms | All plans | — |
| video meetings | All plans | — |
| ai voice transcription | All plans — DialpadAI | — |
| ai call summaries | All plans | — |
| ai real time coaching | Pro+ | — |
| local numbers 70 countries | Pro+ | — |
| crm integrations | Pro+ — Salesforce + HubSpot + Zendesk + Zoho + more | — |
| 24 7 support | Pro+ | — |
| office locations | 1 Standard / 3 Pro / Unlimited Enterprise | — |
| ring groups | 1 Standard / 25 Pro / Unlimited Enterprise | — |
| sso saml | Pro+ | — |
| api access | Pro+ | — |
| 14 day trial | Yes | — |
| business number | — | All plans |
| mobile apps ios android | — | All plans |
| voicemail transcription | — | All plans |
| call forwarding | — | All plans |
| business texting | — | All plans |
| extensions | — | 3 True Solo / Unlimited Solo Plus+ |
| 24 7 us support | — | Solo Plus+ |
| regional availability | — | US and Canada only |
| godaddy owned | — | Owned by GoDaddy since 2015 |
| virtual phone positioning | — | Add business number to existing cell phone |
| 7 day trial | — | Yes |
Affiliate links — you pay the same price
Dive Deeper
Dialpad Ai Voice
Grasshopper
About the virtual phone & voip business category
Business phone systems (VoIP/UCaaS) in 2026 have split into three tiers. 'Solo/small team' ($14-25/user/month annual): Quo (formerly OpenPhone) Starter at $15 annual, Grasshopper Solo at $14 annual, Dialpad Standard at $15 annual — modern apps with cloud-native UX, SMS + calling, basic integrations. 'Full UCaaS' ($25-50/user/month annual): RingCentral RingEX, Nextiva Engage, Dialpad Pro — add video meetings, team chat, contact center features, deeper CRM integrations. 'Enterprise contact center' ($75+/user/month): Nextiva Scale, RingCentral Ultra, Nextiva Essential Enterprise — omnichannel, AI transcription, skills-based routing, journey orchestration. Major 2025 rebrand: OpenPhone became Quo in 2025 — same company (OpenPhone Technologies, Inc.), same product, new name. Legacy providers (RingCentral, Nextiva) remain dominant in enterprise but cloud-native challengers (Quo, Dialpad) have eroded mid-market share. AI features (call summaries, transcripts, sentiment analysis, auto-tags) became table stakes in 2025 — all five providers offer some AI capability at mid-tier plans. Grasshopper (GoDaddy-owned) has declined vs category — positioned as 'virtual phone number for solopreneurs' but feature-light vs Quo at similar price.
How to choose between virtual phone & voip business options
First: team size? Solo or 2-3 people: Quo Starter at $15/user/month annual ($180/user/year) or Grasshopper Solo at $14/user/month annual. Both cover solopreneur needs: one business number, calls + SMS, voicemail transcripts, mobile app. 5-20 person teams: Quo Business at $23/user/month annual ($276/user/year) OR Nextiva Core at $23/user/month annual — both include AI call summaries, CRM integrations. 20-100 person teams: RingCentral Advanced at $25/user/month annual or Nextiva Engage at $50/user/month annual (annual pricing is 50% 'savings' because Nextiva monthly is $25, annual is actually $50 — verify before committing). 100+ contact center: Nextiva Scale at $75/user/month or Enterprise tiers custom. Second: SMS volume matters? Quo's AI automation credits + $0.01/automated message is cheapest SMS for outbound. Nextiva toll-free minutes included at Engage+ tiers. RingCentral SMS 'booster' add-on is $25/month — calculate your SMS volume before committing to RingCentral. Third: video meetings critical? RingCentral/Nextiva/Dialpad all include HD video at Standard/Core tiers. Quo Business doesn't prioritize video — use Zoom/Google Meet separately. Fourth: CRM integration depth? HubSpot/Salesforce: all five integrate, but Dialpad and RingCentral have deepest bidirectional sync. Pipedrive/Zoho: Quo has best lightweight integration for mid-market CRMs. Fifth: international? RingCentral strongest globally (100+ countries). Quo/Grasshopper US+Canada only. Dialpad strong globally. Nextiva US+Canada primary.
Building Your Business Stack?
Decision-makers comparing tools often need more than one category. Here are related comparisons:
Frequently Asked Questions
- Is Dialpad Ai Voice cheaper than Grasshopper?
- Grasshopper is cheaper starting at $14/mo. Dialpad Ai Voice starts at $15/mo and Grasshopper at $14/mo.
- Which is better, Dialpad Ai Voice or Grasshopper?
- Dialpad Ai Voice scores 8.7/10 compared to Grasshopper's 7.5/10 in our analysis. Dialpad Ai Voice ranks higher on features and value, but Grasshopper may suit specific use cases — see the feature comparison above.
- Is Dialpad Ai Voice cheaper than Grasshopper for a team of 5?
- For a team of 5, Dialpad Ai Voice costs $15/mo (flat rate) and Grasshopper costs $14/mo (flat rate). Grasshopper is the cheaper option at this team size.
- Are there other virtual phone & voip business alternatives besides Dialpad Ai Voice and Grasshopper?
- Yes. Our [Virtual Phone & VoIP Business pricing comparison](/pricing/virtual-phone/) page covers all major providers with daily-verified prices. You can also see the [cheapest virtual phone & voip business](/pricing/virtual-phone/cheapest/) for budget-focused options.