How Much Does Dialpad Ai Voice Cost in 2026?

Dialpad's competitive wedge is 'AI voice features on every plan.' DialpadAI transcription, call summaries, and sentiment analysis are included starting at Standard ($15 annual) — every call is automatically transcribed and summarized. Compare to Quo Starter at $15 annual (AI via Sona agent, but not automatic post-call summaries), Nextiva Core at $15 monthly/$23 annual (no AI on Core tier — requires Scale at $75 or Enterprise), RingCentral Core (AI features gated to Advanced). For AI-first workflows, Dialpad Standard is the cheapest AI-included plan. Pro at $25/user/month annual ($300/year) adds the real value: local numbers in 70+ countries (global presence without dialing expense), CRM integrations (Salesforce, HubSpot, Zendesk, Zoho, Pipedrive), 24/7 support, 25 ring groups, 3 office locations, SSO/SAML, API access. The 3-user minimum on Pro annual is genuinely tight for 2-person shops — you pay for 3 seats even if 2-person team. Real-time AI coaching (Pro tier) whispers suggestions to sales reps during live calls — category-leading feature. Enterprise requires 100-seat minimum — not a reasonable starting point for mid-market. Where Dialpad wins: AI features on every plan (unique in category), global presence (70+ countries on Pro) where Quo/Grasshopper are US+Canada only, real-time AI coaching for sales teams, 14-day free trial is 2x Quo's 7-day. Where it loses: 3-user minimum on Pro annual forces $900/year on small teams, Enterprise 100-seat minimum excludes mid-market, pricing page actively blocks automated fetches (transparency concern), no video meetings beyond basic (not a Zoom replacement).