Pricing comparison
Rivo vs Smile.io
Side-by-side pricing breakdown for Loyalty & Rewards Programs decision-makers
Each amount uses its recorded currency; no currency conversion is applied. Confirm billing units, commitments, and current regional terms.
Compare the plan that fits your requirements
Check billing units, included usage and renewal terms. Starting prices alone do not establish an overall winner.
Dataset dated 2026-04-21. Sources: Rivo pricing and Smile.io pricing.
Affiliate links may earn us a commission. Both vendors remain available for comparison.
Recorded starting rates: Rivo $49/mo; Smile.io $79/mo. Billing units and commitments can differ. Compare the plans that include your required features, then request quotes for the same quantity and term.
Feature Comparison
| Feature | | |
|---|---|---|
| shopify only | Shopify-native - no other platform support | Not recorded |
| accounts bundle | Confirm the subscription required for each loyalty, accounts and membership product | Not recorded |
| passwordless login | Passwordless login is listed for the accounts offer | Not recorded |
| wallet passes | Apple/Google Wallet integration - Plus+ | Not recorded |
| wishlists | Plus+ | Not recorded |
| memberships | Custom tier | Not recorded |
| 150 plus features | All plans | Not recorded |
| 50 plus integrations | All plans | Not recorded |
| developer api | All plans | Not recorded |
| gdpr compliance | Not assessed by StackScored; verify scope, vendor terms, and your obligations. | Not recorded |
| soc2 type ii | Not assessed by StackScored; verify scope, vendor terms, and your obligations. | Not recorded |
| fraud protection | All plans | Not recorded |
| 24 7 support | Chat support all plans | Not recorded |
| 7 day free trial | Scale tier | Not recorded |
| points program | Not recorded | All plans |
| referral rewards | Not recorded | All plans |
| earning mechanisms | Not recorded | 10+ options - all plans |
| vip tiers | Not recorded | Growth+ (included Loyalty Hub) |
| shopify pos | Not recorded | All plans |
| redemption options | Not recorded | Discounts + free shipping + products |
| overage rates | Not recorded | $20 Standard / $5 Growth per 100 orders |
| enterprise threshold | Not recorded | $40M+ annual revenue |
| plus billing | Not recorded | Annual-only at $999/mo = $11,988/year upfront |
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Dive Deeper
About the loyalty & rewards programs category
Loyalty software manages points, rewards, referrals and customer tiers. Some vendors also sell review or customer-account tools, which should be evaluated as separate products unless the quote explicitly bundles them. This April 2026 snapshot mixes dated published rates with historical estimates. A loyalty program also has reward costs and operational requirements beyond the subscription.
How to choose between loyalty & rewards programs options
Check supported ecommerce platforms and how the vendor counts orders, customers and active participants. Model a normal month and a peak month, including reward redemption and overage fees. Test how points change after refunds or returns, and how data moves to your email and support tools. Confirm migration and export options.
Building Your Business Stack?
Decision-makers comparing tools often need more than one category. Here are related comparisons:
Frequently Asked Questions
- How do Rivo and Smile.io prices compare?
- Rivo: $49/mo. Smile.io: $79/mo. These are recorded starting prices; compare billing units, included usage and contract terms before treating them as equivalent costs.
- Which is better for my requirements, Rivo or Smile.io?
- Compare the recorded features and plan limits against your requirements, then confirm them with each vendor. This page does not establish hands-on testing or an overall winner.
- What happens after the first billing term?
- Use any recorded renewal rate as a dated observation. When a future rate is missing, ask the vendor; do not assume the starting price remains unchanged.