How Much Does
Crisp Cost in 2026?
Crisp uses plan fees with included seats, plus separate limits for profiles, features, and AI credits.
Confirm current plans and terms on the vendor site.
Check the vendor pricing source. Pricing record dated 2026-04-21; current terms may differ.
Listed prices are in USD. Confirm the billing unit, commitment, and current regional terms with the vendor.
Plans & Pricing
Mini
Annual terms not recorded in this snapshot.
- seats 4
- aiCredits $5 credit allowance; conversation volume depends on usage
- scope + shared email + triggers + shortcuts
Essentials
Annual terms not recorded in this snapshot.
- seats 10
- aiCredits $25 credit allowance; conversation volume depends on usage
- customerProfiles 50000
- scope + omnichannel (WhatsApp/Instagram/SMS) + knowledge base + analytics
Plus
Annual terms not recorded in this snapshot.
- seats 20+
- aiCredits $75 credit allowance; conversation volume depends on usage
- customerProfiles 200000
- scope + 100+ integrations + white label + advanced analytics
From the StackScored blog
Features
Comparison notes
Mini lists shared email and four seats. Essentials adds more seats, channels, a knowledge base, and analytics. Check additional-seat and channel costs, and treat AI credit estimates as usage assumptions rather than guaranteed conversation counts.
Pros
- Plans include a stated seat allowance
- Essentials lists multiple channels and a knowledge base
- Plus adds white labeling and additional integrations
Cons
- Profile limits vary across plans
- Extra seats and AI usage can add charges
- Mini does not include the full channel scope of Essentials
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Frequently Asked Questions
- How much does Crisp cost?
- Crisp: $45/mo in the recorded pricing snapshot. Check each plan's billing unit, included usage and commitment length. Current vendor terms may differ.
- Does Crisp list a free plan or trial?
- A free plan is recorded. A trial is recorded for 14 days. Confirm availability, payment-card requirements and cancellation terms on the vendor site.
- What should I confirm before buying Crisp?
- Confirm the total for your required seats or usage, the billing commitment, any setup or add-on charges, renewal terms and cancellation rules. Missing prices or future rates are unknown, not zero or a guarantee of stable pricing.