How Much Does
Freshdesk Cost in 2026?
Freshdesk offers ticketing and portals, with reporting, routing, and governance features on higher tiers.
Confirm current plans and terms on the vendor site.
Check the vendor pricing source. Pricing record dated 2026-04-21; current terms may differ.
Listed prices are in USD. Confirm the billing unit, commitment, and current regional terms with the vendor.
Plans & Pricing
Free
This record does not establish a standalone free subscription; the row is excluded from free-plan comparisons.
Annual terms not recorded in this snapshot.
- users 1-2
- scope Essential ticketing, 6-month trial
- pricing-review This record does not establish a standalone free subscription; the row is excluded from free-plan comparisons.
Growth
Annual amount withheld: the source record does not establish a comparable monthly billing unit.
Annual terms not recorded in this snapshot.
- users per-agent
- scope Customer portal and collaborator access; confirm separate Freddy AI entitlements
- pricing-review Annual amount withheld: the source record does not establish a comparable monthly billing unit.
Pro
Annual amount withheld: the source record does not establish a comparable monthly billing unit.
Annual terms not recorded in this snapshot.
- users per-agent
- scope Custom support portals + objects + custom reporting + routing
- pricing-review Annual amount withheld: the source record does not establish a comparable monthly billing unit.
Enterprise
Annual amount withheld: the source record does not establish a comparable monthly billing unit.
Annual terms not recorded in this snapshot.
- users per-agent
- scope Audit logs + approval workflows + skills-based assignments
- pricing-review Annual amount withheld: the source record does not establish a comparable monthly billing unit.
From the StackScored blog
Features
Comparison notes
Compare Growth with the reporting and routing your team needs. Treat the recorded free offer as time-limited until the vendor confirms otherwise. Ask which Freddy features are included and which require an add-on or session purchase.
Pros
- Ticketing and portal tools are listed
- Pro adds custom reporting and routing
- Enterprise adds audit and approval features
Cons
- The free entry is described as six-month access
- The paid rates in this record are annual-billing figures
- AI entitlement and session allowances need confirmation
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Frequently Asked Questions
- How much does Freshdesk cost?
- Freshdesk: Price unavailable in the recorded pricing snapshot. Check each plan's billing unit, included usage and commitment length. Current vendor terms may differ.
- Does Freshdesk list a free plan or trial?
- No free plan is recorded. A trial is recorded for 14 days. Confirm availability, payment-card requirements and cancellation terms on the vendor site.
- What should I confirm before buying Freshdesk?
- Confirm the total for your required seats or usage, the billing commitment, any setup or add-on charges, renewal terms and cancellation rules. Missing prices or future rates are unknown, not zero or a guarantee of stable pricing.