1v1 Pricing Showdown
Crazy Egg vs Mouseflow
Side-by-side pricing breakdown for Heatmap & Session Recording Software decision-makers
Prices in USD, verified from the United States. Regional pricing may vary.
When choosing between Crazy Egg and Mouseflow for your heatmap & session recording software stack, the right answer depends on three things: your budget, the specific features you actually use day-to-day, and your tolerance for renewal-price increases. Below we lay out the prices each vendor advertises today (verified against their live pricing pages), the plan limits that decide whether they'll fit your team, and the features that differ between them.
Crazy Egg starts at $29/mo; Mouseflow starts at $25/mo. The cheaper headline price isn't always the cheaper total cost — renewal pricing, per-user fees, and overage charges can shift the math. Use the plan-by-plan tables below to model your actual spend.
Feature Comparison
| Feature | | |
|---|---|---|
| annual billing only | 'All plans are billed annually. No overages, ever.' | — |
| no overages ever | Unique — caps hard but no overage fees | — |
| ab testing plus tier | Plus+ includes A/B Testing | — |
| error tracking plus tier | Plus+ includes Error Tracking | — |
| cta optimization plus tier | Plus+ CTAs | — |
| unlimited domains team members | All plans | — |
| free plan basic | Web Analytics + Instant Heatmaps + Conversion + Surveys | — |
| transparent tiered pricing | — | Free + $25/$109/$319/custom |
| unlimited user seats all plans | — | Category-unique |
| friction detection all plans | — | Rage click + error detection |
| journey analytics advanced plus | — | Advanced+ |
| open rest api advanced plus | — | Advanced+ |
| sso premium only | — | Premium tier |
| dedicated success manager premium | — | Premium tier |
Affiliate links — you pay the same price
Dive Deeper
About the heatmap & session recording software category
Heatmap & Session Recording Software in 2026 has seen massive consolidation — Hotjar acquired by Contentsquare + Heap acquired by Contentsquare (both 2023-2024) creating Contentsquare digital experience platform dominance. Published rates: Crazy Egg Starter $29/month (5K pageviews, 50 recordings, 5 heatmaps), Plus $99/month (150K pageviews, 1K recordings, A/B Testing + Error Tracking + CTAs), Pro $249/month Most Popular (500K pageviews, 5K recordings + export), Enterprise $599/month (1M pageviews, 10K recordings, SAML SSO). Mouseflow Free $0 (500 sessions), Essential $25/month (5K sessions, 3-month retention), Advanced $109/month Most Popular (25K sessions, Journey Analytics, Open REST API), Premium $319/month (100K sessions, SSO, dedicated CSM), Enterprise custom. FullStory Free forever (30,000 sessions/month + 12-month retention) + Business/Advanced/Enterprise custom-quote. Custom-quote: Hotjar → Contentsquare (acquired 2023-2024, industry estimates $200-3,000+/month depending on scale), LogRocket (developer-focused, industry estimates $99-999+/month tiered). Major 2023-2024 category consolidation: Hotjar acquired by Contentsquare (hotjar.com 308 redirects to contentsquare.com/pricing?utm_source=hotjar-pricing). Heap acquired by Contentsquare 2024. Contentsquare now operates comprehensive Digital Experience Intelligence platform (Hotjar + Heap + Contentsquare core combined). This consolidation creates enterprise DXP platform competing with Pendo + Gainsight + FullStory. Typical deployment includes: session recordings (replay user sessions), heatmaps (click/move/scroll), scrollmaps, conversion funnels, form analytics, rage click detection, survey + feedback widgets, A/B testing (some vendors), error tracking (Crazy Egg Plus+), journey analytics. Target users: ecommerce + DTC (conversion optimization), SaaS + product teams (UX research), marketers + CRO specialists, developers + QA (FullStory, LogRocket technical session replay).
How to choose between heatmap & session recording software options
First: session volume + use case? Under 500 sessions/month: Mouseflow Free ($0). 500-5K: Mouseflow Essential $25/month or Crazy Egg Starter $29. 5K-25K: Mouseflow Advanced $109 or Crazy Egg Plus $99. 25K-30K free: FullStory Free forever (category-leading free tier). 25K-150K: Mouseflow Advanced $109 or Crazy Egg Plus $99. 150K-500K: Crazy Egg Pro $249. 500K-1M: Crazy Egg Enterprise $599 or Mouseflow Premium $319. 1M+: Enterprise custom. Second: ecommerce + conversion focus? Crazy Egg includes A/B Testing + Error Tracking + CTAs (Plus tier+) — consolidating CRO + heatmaps + error tracking. For marketing-focused: Crazy Egg. For UX research + session replay depth: Hotjar/Contentsquare + FullStory. Third: developer + technical session replay? LogRocket + FullStory developer-focused with JavaScript error tracking + Redux state tracking + network request replay. For React/Vue/Angular debugging + SaaS product support, LogRocket/FullStory specialty. For marketer-friendly visual: Hotjar/Mouseflow/Crazy Egg. Fourth: free tier generosity? FullStory Free 30K sessions/month + 12-month retention is category-leading. Mouseflow Free 500 sessions + 1-month retention minimal. Crazy Egg Free with limited features. Hotjar Free tier historical (continues under Contentsquare). For startups + early-stage evaluation: FullStory Free best. Fifth: enterprise DXP consolidation? Contentsquare (Hotjar + Heap + core DXP) provides unified platform vs point solutions. For enterprises wanting unified digital experience intelligence: Contentsquare.
Building Your Business Stack?
Decision-makers comparing tools often need more than one category. Here are related comparisons:
Frequently Asked Questions
- Is Crazy Egg cheaper than Mouseflow?
- Mouseflow is cheaper starting at $25/mo. Crazy Egg starts at $29/mo and Mouseflow at $25/mo.
- Does Crazy Egg or Mouseflow offer a free plan?
- Crazy Egg and Mouseflow both offer a free plan.
- Which is better, Crazy Egg or Mouseflow?
- Mouseflow scores 9/10 compared to Crazy Egg's 8.8/10 in our analysis. Mouseflow ranks higher on features and value, but Crazy Egg may suit specific use cases — see the feature comparison above.
- Is Crazy Egg cheaper than Mouseflow for a team of 5?
- For a team of 5, Crazy Egg costs $29/mo (flat rate) and Mouseflow costs $25/mo (flat rate). Mouseflow is the cheaper option at this team size.
- Are there other heatmap & session recording software alternatives besides Crazy Egg and Mouseflow?
- Yes. Our [Heatmap & Session Recording Software pricing comparison](/pricing/heatmap-session-recording/) page covers all major providers with daily-verified prices. You can also see the [cheapest heatmap & session recording software](/pricing/heatmap-session-recording/cheapest/) for budget-focused options.