Heatmap & Session Recording Software — Head-to-Head Comparisons
10 heatmap & session recording software comparisons. Each page shows side-by-side pricing, plan limits, and feature differences — verified daily against vendor pages.
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How these heatmap & session recording software products compare
Heatmap & Session Recording Software in 2026 has seen massive consolidation — Hotjar acquired by Contentsquare + Heap acquired by Contentsquare (both 2023-2024) creating Contentsquare digital experience platform dominance. Published rates: Crazy Egg Starter $29/month (5K pageviews, 50 recordings, 5 heatmaps), Plus $99/month (150K pageviews, 1K recordings, A/B Testing + Error Tracking + CTAs), Pro $249/month Most Popular (500K pageviews, 5K recordings + export), Enterprise $599/month (1M pageviews, 10K recordings, SAML SSO). Mouseflow Free $0 (500 sessions), Essential $25/month (5K sessions, 3-month retention), Advanced $109/month Most Popular (25K sessions, Journey Analytics, Open REST API), Premium $319/month (100K sessions, SSO, dedicated CSM), Enterprise custom. FullStory Free forever (30,000 sessions/month + 12-month retention) + Business/Advanced/Enterprise custom-quote. Custom-quote: Hotjar → Contentsquare (acquired 2023-2024, industry estimates $200-3,000+/month depending on scale), LogRocket (developer-focused, industry estimates $99-999+/month tiered). Major 2023-2024 category consolidation: Hotjar acquired by Contentsquare (hotjar.com 308 redirects to contentsquare.com/pricing?utm_source=hotjar-pricing). Heap acquired by Contentsquare 2024. Contentsquare now operates comprehensive Digital Experience Intelligence platform (Hotjar + Heap + Contentsquare core combined). This consolidation creates enterprise DXP platform competing with Pendo + Gainsight + FullStory. Typical deployment includes: session recordings (replay user sessions), heatmaps (click/move/scroll), scrollmaps, conversion funnels, form analytics, rage click detection, survey + feedback widgets, A/B testing (some vendors), error tracking (Crazy Egg Plus+), journey analytics. Target users: ecommerce + DTC (conversion optimization), SaaS + product teams (UX research), marketers + CRO specialists, developers + QA (FullStory, LogRocket technical session replay).
How to choose between heatmap & session recording software options
First: session volume + use case? Under 500 sessions/month: Mouseflow Free ($0). 500-5K: Mouseflow Essential $25/month or Crazy Egg Starter $29. 5K-25K: Mouseflow Advanced $109 or Crazy Egg Plus $99. 25K-30K free: FullStory Free forever (category-leading free tier). 25K-150K: Mouseflow Advanced $109 or Crazy Egg Plus $99. 150K-500K: Crazy Egg Pro $249. 500K-1M: Crazy Egg Enterprise $599 or Mouseflow Premium $319. 1M+: Enterprise custom. Second: ecommerce + conversion focus? Crazy Egg includes A/B Testing + Error Tracking + CTAs (Plus tier+) — consolidating CRO + heatmaps + error tracking. For marketing-focused: Crazy Egg. For UX research + session replay depth: Hotjar/Contentsquare + FullStory. Third: developer + technical session replay? LogRocket + FullStory developer-focused with JavaScript error tracking + Redux state tracking + network request replay. For React/Vue/Angular debugging + SaaS product support, LogRocket/FullStory specialty. For marketer-friendly visual: Hotjar/Mouseflow/Crazy Egg. Fourth: free tier generosity? FullStory Free 30K sessions/month + 12-month retention is category-leading. Mouseflow Free 500 sessions + 1-month retention minimal. Crazy Egg Free with limited features. Hotjar Free tier historical (continues under Contentsquare). For startups + early-stage evaluation: FullStory Free best. Fifth: enterprise DXP consolidation? Contentsquare (Hotjar + Heap + core DXP) provides unified platform vs point solutions. For enterprises wanting unified digital experience intelligence: Contentsquare.
All 10 head-to-head comparisons
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