Starting at $29/mo
Tidio combines live chat + ticketing + Lyro AI Agent with transparent tiered pricing. Free: 50 conversations + 10 operators + 100 Flows visitors + 50 one-off Lyro AI conversations. Starter $24.17/month annual: 100 conversations + operating hours. Growth $49.17+/month: 250+ conversations + advanced analytics + macros + permissions. Plus $749+/month: custom conversations + departments + OpenAPI + dedicated success. Premium contact sales: guaranteed 50% Lyro AI resolution rate + pay-per-resolution billing (innovative outcome-based model). Lyro AI add-on $32.50/mo (50 conversations). Flows add-on $24.17/mo (2K visitors).
Unique Lyro AI 50% guaranteed resolution rate + pay-per-resolution billing on Premium tier 10 operators included all plans (Free through Growth) is category-leading for team support Modular Lyro AI add-on ($32.50/mo starting) enables AI adoption without enterprise commitment Starting at $25/mo
Chatbot.com (by Text) uses outcome-based 'AI Resolutions' billing metric — unique in category. Essential $25/month monthly ($19 annual): 1 AI agent + 10 AI resolutions + 50 live visitors + 5 reply suggestions + 3 workflows. Growth $99/month monthly ($79 annual, Most Popular): 10 AI agents + 200 AI resolutions + 400 visitors + 50 reply suggestions + 10 workflows + 30 campaigns + unlimited chat history + advanced reporting. Enterprise custom pricing: 50 AI agents + 2,000+ resolutions + 1,000+ visitors + white-label + SLAs + dedicated AM + security + legal support.
Outcome-based 'AI Resolutions' billing aligns with business outcomes (deflection rate) Category-leading Essential tier pricing at $19/mo annual ($228/year) 10 AI agents on Growth enables multi-use-case deployment (sales + support + FAQ + capture) Starting at $43/mo
Landbot is the category-leading visual no-code chatbot flow builder with separate Web/Messenger and WhatsApp-specific pricing tiers. EUR base pricing: Sandbox free (100 web chats + 1 seat), Starter €40/mo (500 web + 100 AI + 2 seats), Pro €100/mo (2,500 web + 300 AI + 3 seats), Business €400+/mo (custom + 1,000 AI + 5 seats + Bot Management 3hr/mo). WhatsApp plans: WhatsApp Starter €80/mo (5,000 messages + 100 AI), WhatsApp Pro €200/mo (10,000 messages + 500 AI). Meta fees NOT included on WhatsApp plans. Advanced flow operations (lead scoring + formulas) Pro+. HubSpot + Airtable integrations Pro+.
Category-leading visual no-code flow builder (strongest for non-technical teams) Dedicated WhatsApp Starter + Pro tiers (purpose-built for WhatsApp Business) Sandbox free tier enables genuine evaluation (vs Chatbot.com trial-only) Starting at Custom
Ada is the enterprise-only AI-native customer service platform. Minimum: 300,000+ annual customer service conversations. All pricing custom-quote. Industry estimates $150,000-500,000+/year. Modules: Playbooks (configurable AI patterns) + Integrations (CRM + ticketing systems) + Trust & Safety (enterprise security + compliance). Customer base: Shopify, Square, Verizon, Meta, AAA. AI-native platform (founded AI-first vs bolted-on AI). Free consultation booking process — no self-serve evaluation.
AI-native platform architecture (not bolted-on) for enterprises prioritizing AI-first Enterprise customer base (Shopify, Square, Verizon, Meta, AAA) validates scale + capability Vertical-specific solutions (e-commerce, financial services, travel, SaaS)